Well my fellow FICOites...I tried.  I sent an email to a bunch of different Cap1 addresses last week.  I got a call from the Exec Office and they tell me there's basically nothing they can do for me.  CLI - not available, no PC.  I would have to apply for yet another Cap1 card to upgrade to a rewards card.  I asked  if I just didn't qualify but she said no, the option is just not available. *sigh* so all three are off to the sock drawer.