Costco Amex Backdating
10-04-2012 01:21 PM
Just a quick clarification of the backdating policy. My mother had an Amex charge back in the 90s, but closed the account a while ago. She was just approved for the Costco Amex, and at my suggestion, she called to inquire about backdating. However, the CSR told her that he could not find her account. Is backdating only a possibility when you've maintained an account open continuously? Or is the Costco Amex ineligible for backdating?
Perhaps I misunderstood the premise, but I'm just wondering if there's any fine print to the whole backdating thing.
Should I have her call back another time?
AMEX Green - NPSL (8/2011)
Amazon Rewards Visa - $1200 (11/2011)