New Member
recentlyme
Posts: 3
Registered: ‎10-09-2012
Cap 1 Executive Office Email

Hi everyone, I've been lurking here for a while and finally decided to register.  The information on this forum has helped my credit immensely, thank you!

 

I have a secured Cap 1 card with a $300 credit line- I got it at the beginning of this year.  Since then, my credit has improved by a lot (in the low 700's now)- I have several prime cards, no baddies on the CR's.  I'd like to email Cap 1 to ask for an increase, or to convert to another card (already tried calling the regular number).  I figured it would be a last ditch attempt, since I don't want to pay the AF this January without an increase.  Anyway, would anyone mind sharing the executive office email with me, or any email address that might give me a shot at an increase?  Thanks!

Valued Contributor
jsucool76
Posts: 2,770
Registered: ‎12-11-2011
Re: Cap 1 Executive Office Email

recentlyme wrote:

Hi everyone, I've been lurking here for a while and finally decided to register.  The information on this forum has helped my credit immensely, thank you!

 

I have a secured Cap 1 card with a $300 credit line- I got it at the beginning of this year.  Since then, my credit has improved by a lot (in the low 700's now)- I have several prime cards, no baddies on the CR's.  I'd like to email Cap 1 to ask for an increase, or to convert to another card (already tried calling the regular number).  I figured it would be a last ditch attempt, since I don't want to pay the AF this January without an increase.  Anyway, would anyone mind sharing the executive office email with me, or any email address that might give me a shot at an increase?  Thanks!


The number is on page 7 of this thread.

 

I haven't seen the email anywhere yet. Be aware they will not change your secured card to an unsecured no matter what you do. It is a well known policy that they do not graduate their cards. Some people do see unsecured CLIs on their secured accounts, but I'd be willing to bet they wouldn't graduate your card even if you had it for 10 years. 

 

If your scores are in the 700s why do you still have this card? I would close it and just get better ones. There is no reason to have a $300 CL secured card with scores in the 700s. 

Wallet: Capital One Cash Rewards 3500CL, Wells Fargo Cash Back College Visa: 900CL, Paypal Smart Connect: 1286CL, Walmart Discover: 2000CL, UPromise Mastercard: 1000CL, Chase Slate: 500CL, Discover IT: 2000CL, Citi Forward: 1500CL, Bank Of America Student Travel Rewards: 700CL
Valued Contributor
injustifiiable
Posts: 1,846
Registered: ‎03-30-2012
Re: Cap 1 Executive Office Email

You can try, but they've made it clear that this card won't graduate. At all.

 

If you can spare the pulls, maybe you can try for their VentureCard, which is one of their better offerings.

Scores 6/17/2014: TU FICO: 643 | EQ FICO: 675 | EX AMEX FICO: 666

In my new wallet: American Express Premier Rewards Gold EMV: NPSL | BankAmericard Cash Rewards Visa EMV: $2500 | BarclayCard Rewards Average: $2000 | Travelocity Rewards AMEX: $1050 | Discover IT: $1500 | Amazon Rewards Visa: $1500 | Sportsman's Guide Visa: $3000 | Capital One QuicksilverOne MasterCard: $1250 | Target: $400 | J.Crew $2750
New Member
recentlyme
Posts: 3
Registered: ‎10-09-2012
Re: Cap 1 Executive Office Email

Thanks for the help!  It's actually my oldest card, which I know isn't very old.  I spent a few years repairing my credit, and ventured back into CC's this year.  I'd like to keep it simply because of the age (got it in January, the others in June-Sept), but I have cards with Chase/Discover/BoA now.  Maybe I should just cut the cord?

Valued Contributor
jsucool76
Posts: 2,770
Registered: ‎12-11-2011
Re: Cap 1 Executive Office Email

recentlyme wrote:

Thanks for the help!  It's actually my oldest card, which I know isn't very old.  I spent a few years repairing my credit, and ventured back into CC's this year.  I'd like to keep it simply because of the age (got it in January, the others in June-Sept), but I have cards with Chase/Discover/BoA now.  Maybe I should just cut the cord?


If you close the card, it will continue to report for 10 years. After those 10 years all of your other cards would also have aged, so it kind of evens it out. Closing a card is nothing to worry about, as I doubt $300 will make you take a huge utilization hit. 

 

#KillIt :smileytongue:

Wallet: Capital One Cash Rewards 3500CL, Wells Fargo Cash Back College Visa: 900CL, Paypal Smart Connect: 1286CL, Walmart Discover: 2000CL, UPromise Mastercard: 1000CL, Chase Slate: 500CL, Discover IT: 2000CL, Citi Forward: 1500CL, Bank Of America Student Travel Rewards: 700CL
New Member
recentlyme
Posts: 3
Registered: ‎10-09-2012
Re: Cap 1 Executive Office Email

Haha thanks.  I probably will.  I didn't know they didn't graduate the card, so no real reason to keep it.  Thanks!

Established Contributor
compassion101
Posts: 570
Registered: ‎06-06-2012
Re: Cap 1 Executive Office Email

Yeah chop the card, get your security back, and let it age for 10 years before it falls off. Also, if you don't do that, call in January and request they wave the AF.

Mega Contributor
LS2982
Posts: 15,434
Registered: ‎04-09-2011
Re: Cap 1 Executive Office Email

recentlyme wrote:

Hi everyone, I've been lurking here for a while and finally decided to register.  The information on this forum has helped my credit immensely, thank you!

 

I have a secured Cap 1 card with a $300 credit line- I got it at the beginning of this year.  Since then, my credit has improved by a lot (in the low 700's now)- I have several prime cards, no baddies on the CR's.  I'd like to email Cap 1 to ask for an increase, or to convert to another card (already tried calling the regular number).  I figured it would be a last ditch attempt, since I don't want to pay the AF this January without an increase.  Anyway, would anyone mind sharing the executive office email with me, or any email address that might give me a shot at an increase?  Thanks!


AFAIK Cap1 will not PC a secured card or graduate it, you have to re-apply for another card.

 




Silver Spade Garden Club Member - Last App 12/16/13 - Looking for a clean slate NO INQ's / Diamond Inspired!
Starting Score:
EX (PLUS) 583 EQ FICO 565 TU FICO 590 3/15/2011 / Goal Scores: 720
Current Score: EX FICO (PSECU) 671 (myFICO) N/A / EQ FICO 679 / TU08 FICO 678 / TU VS 706 3/6/2014
Established Contributor
migliogiorni
Posts: 657
Registered: ‎06-27-2012
Re: Cap 1 Executive Office Email

Tell Cap One to stick it where the sun don't shine..I finally let em go got better cards now, GL.

 

BOA: 8.9k
CSP: 5k
Discover: 5k
Citi TY Preferd: 5k
Wally: 5k
JCP: 4.9k
citiForward: 4.7k
ChaseFreedom: 4.5k
DFS: 2k
Valued Contributor
maiden_girl
Posts: 2,005
Registered: ‎12-29-2011
Re: Cap 1 Executive Office Email
[ Edited ]

CAP1 doesn't graduate secured cards to unsecured. Your oldest tradeline is not even a year. Calling the Exec office would be a waste of time. If you're interested in doing business with CAP1, unfortunately they are just going to tell you that you have to apply for another card as they do not PC (product change) for their customers.

The truth is out there...
FICO scores: 724 (EQ) 709 (EX) 711 (TU) 4/14 | Goal score: 750+ (all 3)
Tradelines: Capital One (5.0k) | Discover IT (5.0k) | Walmart Discover (5.0k) | Chase Freedom NPSL (7.3k) | Citi Simplicity (9.3k)
--------------------------Gardening until my credit recovers...NO MORE INQUIRES TIL 2015