Valued Contributor
discernment
Posts: 1,142
Registered: ‎09-01-2011
Re: Bank of America Customer Service

Cleanmachine wrote:

After you activate a new BOA Credit Card it generally takes 1-2 business days to set the account up on the Internet


Thank you for letting me know about this!  If I get the new cards on Thursday, I will wait until Monday to attempt to set up the online banking.
 

If I do not receive the cards on Thursday, I am going to definitely report this mess to their executive offices. 

 

I notice that my credit report is now reporting that this account is closed because, they say the cards were "lost or stolen"--which, of course, is NOT true but, this whole experience has been such a nightmare, I don't know whether to let that go, or not. 

 

Hopefully, this account will get straightened out soon!

 



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