i had the similar issue......earlier in 2011, i tryna rebuild my credit and apps for one of their cards since i bank with them. they declined me but offer me for secured card with 500 depost i did all that and wait a few days to received my card but after a few days no card no call, no nothing i went to the bank and they told me they cancel my card and everything and on top of that they HP me twice in 3 days .....what a shamed.....
Starting Score: 560