When my GE Walmart card was reported lost/stolen, I could no longer use my old login. I had to sign up again with the new card # using a different login i.d. I didn't have to deal with the payment situation, but you would think under the circumstances they would be willing to waive the fee.

---

jamesdwi wrote:

Over a month ago I lost my Sam's club card, called and reported it, then went online and tried to access it. Says account is locked from on-line access had to use there stupid telphone payment system or get chaged $15 for a CSR to take my payment, weeks later I get a new card made at the store, And i'm still locked out, suffering from a cold and stuffy nose and I hate talking on the phone as it is.. has this happened to anyone else?  I am just going to PIF and not sure the card anymore. 

 

 

---

I think as per the new credit card act they are not allowed to charge for any kind of payment made over the phone.

TU Score as of 12/6/12 - 732 | EQ Score as of 12/6/12 - 678
TU Score as of 11/4/12 - 692 | EQ Score as of 7/4/12 - 664
Ex Score as 0f 7/6/12 - 682 | (As of 3/9/13) - In Garden till April 2015. (Please help me stay on track)!!!
Capital One No Hassle Rewards $750 | Amazon $1.8K | Walmart $3K | Paypal SC w/Debit card $1.5K | BOA 123 Cash Rewards $700 | BOA BBR $1.5K | Discover IT $3K | AMEX Green Charge (NPSL)

+1

You have to sign up again and create another ID and pass for your new card.