jsucool76 wrote:Their nationality is not relevant at all, but many people prefer domestic CS, and also, sometimes it is easier to understand people with an american accent as opposed to a foreign accent. I don't think the OP was hating on the CSR because they may have been from a different country.
Exactly. I was also wondering if the rep didn't understand my question or know Amex's policy very well because she doesn't live in America. If that's the case, I totally understand.
---> HiLine's personal finance blog - Follow my journey! 
-Taking a break from the forums from 4/23/2013
