My Furniture Row by Cap1 is paid off, but I talked with a representative yesterday and she told me that I won't get a January statement online

since I paid off my balance. Is this usual? To not get a statement or some document verifying I paid off the balance?

Only reason I'm asking is because I'm wondering when it's going to update on my CR's? It was at a 580 balance before the 4th, and

the statements usually cut at the 16th or 17th, which is today. Should I wait to see if they update?

From what she was telling me, it didn't sound they would be giving me anything to see that I've paid off the balance.