Re: CAP ONE EXEC OFFICE!
01-09-2013 10:47 AM
OMG. I just got the contact info from a forum member yesterday morning for the CEO email. I sent a polite but firm message to them letting them know that I was unhappy with my current product and got a call back about 2 hours later from a nice but very professional guy. It was defiantly a straight forward q&a call and I would here something back in 2-5 business days. Well I have been checking the account all morning because I saw a rewards tab now so I knew they were in my account making changes and just kept logging in and out to watch the magic happen. I told them I wanted the AF permanently removed, APR decrease, rewards added, and a CLI to 5000.00. Here are the results.
annual fee permanently removed. +1
apr decreased by 5% +2
rewards added 1% plus 50% end of year bonus +3
CLI from 750 ....... 2000.00 OMG +100 yay
all done with a soft pull yayyyyyyyyyyy
thank you so much I really appreciate this forum and the information in it.
Now if I can only log into myfico from IE I could post more I hate Google chrome.
Congratulations to you!!!!!
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