Valued Contributor
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Posts: 2,539
Registered: ‎06-05-2008
Re: CAP ONE EXEC OFFICE!

calihlove75 wrote:

Has anyone had luck with a household bank card that Cap 1 took over? I have had it a year now.  Stuck at $450 and it has a $59 annual fee attached to it.


Yes; the Cap 1 Executive Office gave my information to the HSBC exec team, who waived my annual fee for life on my Orchard card.  They said that until it was converted to a Cap1 product they were not able to PC, and that they couldn't raise the limit until the transition was over.  Still a win in my book, as now I don't have to close my oldest credit card.

 

If you don't get anywhere that way, just try again after the transition.

  


colindidit wrote:
I emailed last night and have yet to receive a response when's a good wait period?

Usually a day or two for contact, instant answer on product changes, rewards, and annual fees, and 3-5 business days on limit increases.

  2-13-14: FICO EXP: 779 - EQU: 742 - TRAN: 765 - AVG: 762 - +212 points from JUN 2008 - MY CREDIT JOURNAL