I emailed the exec office about 3-4 days ago and still haven gotten a response is there something I have to put to have them respond or can someone pm me a copy of the message they sent them without personal information and include the executive email address so I can make sure it is correct and a phone number if you could

If I have good credit (over 750) and low util, do you think I should call the standard number to ask for a CLI, or should I email the CEO to be safe?

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kal9988 wrote:

If I have good credit (over 750) and low util, do you think I should call the standard number to ask for a CLI, or should I email the CEO to be safe?

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Try it, it will be soft pulls either way.

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Starting Score: 2/22/12: EQ 530, TU 553, EX 528(lender). 12/4/12 (rebuilding starts)= EQ 599.
Current Score: 3/2/2013: EQ 705, TU FICO 702, EX 699(CU pulled).
Goal Score: 750 all across.

Take the FICO Fitness Challenge

If I just call the 800 number on my card and ask for a CLI, it will only be a soft pull?

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kal9988 wrote:

If I just call the 800 number on my card and ask for a CLI, it will only be a soft pull?

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Mine was, I called in for 2 of my cards and I don't see new inquiries. But if you emailed them it will def a SP. They'll get back to you right away too, same in my case.

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Starting Score: 2/22/12: EQ 530, TU 553, EX 528(lender). 12/4/12 (rebuilding starts)= EQ 599.
Current Score: 3/2/2013: EQ 705, TU FICO 702, EX 699(CU pulled).
Goal Score: 750 all across.

Take the FICO Fitness Challenge

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kal9988 wrote:

If I have good credit (over 750) and low util, do you think I should call the standard number to ask for a CLI, or should I email the CEO to be safe?

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It's a soft pull ether way.  I tried customer service first...  I figured if I hadn't at least tried that I had no business complaining to the CEO.  That way, if CS doesn't help you, you have something to put in your letter to the CEO.

Who knows, maybe you'll get taken care of at the lower level.  It seems like most of us that have had trouble with Cap 1 had subprime cards.  It takes a bit more juice to upgrade a customer classified as subprime, I guess.  It's not suprising they are conservative with that at the CS level.  At least they gave us all credit when nobody else would.

  11-27-2012: FICO EXP: 731 - EQU: 723 - TRAN: 731 - AVG: 728 - +178 points from JUN 2008 - MY CREDIT JOURNAL

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bobby_84 wrote:

can the exec contact information please be PM'd to me. im looking to do some work with my 2 cap 1 cards

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Read page 1 of this thread.

  11-27-2012: FICO EXP: 731 - EQU: 723 - TRAN: 731 - AVG: 728 - +178 points from JUN 2008 - MY CREDIT JOURNAL

I just got off the phone with a rep from the E.O. 

He said that he had to send the request to underwriting and they would get back to me in a few days. 

Wish me luck!

Walmart ($2000) - Amazon ($5500) - Cap1 Cash Rewards ($2000) - Meijer ($2500) - Discover More ($1800) - Car Care One ($2100) - Amex Delta Skymiles ($2000) - Citi Thank You Preferred ($2000) - Chase Freedom ($500) - Sam's Club, GE ($937?)

ditto,emailed,called back,gave info and told me about 3 days for a response.how long does it normally take?