i emailed them sunday night,and monday morning just in case(since they are closed on the weekend).As soon as i was gonna call the EO number i got a call from them lol,gave them my info asked for 7k but would settle for 3k,hopefully i hear from them soon,seeing that i have been with them for 4 years and nothing so waiting an extra 3 days will seem like forever,longer than those 4 years haha.