Mega Contributor
RobertEG
Posts: 17,456
Registered: ‎03-19-2007
Re: GW letters really work...
[ Edited ]
Your experience is better than mine!  I wrote a lengthy GW letter to BOA requesting removal of a single late that occured over two years ago, with no lates whatsoever since then on any accounts.  I went into great detail explaining my divorce at the time, and that I moved, and did not get the bill, etc.  All the right sob stories.  They responded by saying that they were legally prohibited from removing a late than was not erroneously reported, and thus would not consider the circumstances.  We all know that this is BS, but that is the "legal" dismissal I was given by BOA!  Needless to say, BOA has lost my continued business!


Message Edited by RobertEG on 02-26-2008 01:48 PM