I made that mistake with Experian a few years ago. They claimed they sold FICO scores but really sold the PLUS score. I was in a dispute with them for a few days because I had purchased the bureau 3-1 report/score and they were all FAKO scores (I didn't know that at the time). A lender eventually pulled my scores and informed me my scores were much lower than I had thought which caused me not to get a loan at the APR I had initially anticipated. I was subsequently refunded half the cost of the report due to their lack of properly displaying information on their website.