Senior Contributor
Posts: 3,889
Registered: ‎05-24-2011
Re: HELP! Score dropped 80+ pts. due to Fed. Student loans mistake!

Who are you dealing with?  If it's Sallie Mae, and it was their mistake, they will fix it.  You will have to google for things like "Sallie Mae CEO" to get some names.  Once someone higher up gets on your case, they will look into it.  (I know from experience).  Don't bother with the 1-800 number.  Waste of time.

STARTING: 11/24/10 EQ-584 EXP-648 TU04-595
CLOSED FIRST HOME 8/19/11 EQ-630 EXP-691 TU04-653
CURRENT: EQ-701 EXP-??? TU08-720