Moderator Emeritus
Posts: 32,865
Registered: ‎08-04-2007
Re: What happened to my original myFICO profile?

I don't know why it happens, but there are a couple of times it prompted me to create a new ID as well. What I suggest doing is log out and re-log in under the same username and password as when you first registered. That should clear it. When it asked me, I clicked back on the browser and it worked fine the second time around. Post back if there are any more challenges.