Moderator Emeritus
llecs
Posts: 32,881
Registered: ‎08-04-2007
Re: GW Example Letters

brendilon wrote:
How efective is a phone call versus a written letter?
Phone calls can work. The challenge sometimes is that a phone call gets limited to the front-line CSRs and sometimes you can't get any further than a manager maybe. A letter can direct any appear straight to the leadership of the company, if needed.