Mega Contributor
RobertEG
Posts: 17,456
Registered: ‎03-19-2007
Re: Collection Agency says it CANNOT delete?

I have no idea what asking an OC to "recall" the account means.

If the OC still owns the debt, and they accept payment from you, they will notify the CA that the debt is now satisfied, which will require the CA to cease further collection activity, and to update the debt balance to $0.  But this does not require the CA to delete ("recall?") their prior, and separate,  reporting of the collection from your CR.