Valued Contributor
boomhower
Posts: 1,863
Registered: ‎09-20-2011
Re: Comcast Hard Pull!! What the??

I can understand it with the technology in place these days.  HD boxes, DVR's, modem's, modem's w/phone, etc are all expensive pieces of equipment.  Could they do it with a soft, yep.  I don't know why so many utilities are hell bent on hard pulls.