Established Member
Posts: 10
Registered: ‎03-19-2007
Easy Victory
I asked and they removed the late charge.   I explained I did not received my first bill in January, it may have got lost in the mail due to the holiday season.  Well, without that information I was unable to pay timely or setup my automatic payments with my bank etc.  They said since I have paid all the subsequent bill and sent other payments before the next bill cycle they did not have a problem removing the late charge.   Thanks!