Valued Contributor
Duncanrr
Posts: 2,857
Registered: ‎06-08-2012
Re: TU Quarterly update - 3 new accounts no alerts

Just got off phone with CSR.  She said that I really only get public record monitoring and that it only updates every 90 days.  Im confused.  Isnt TUQM supposed to actively tell me when new accounts and inquiries hit?  I shouldnt have to wait 90 days until I manually pull my TUQM report.  I dont think the service is doing what its supposed to be doing and the CSR wasnt really any help in clarifying this.

 

If I have 2 inquiries on TU in early September and 3 new accounts created, shouldnt I have at least 1 alert?



Starting Score: EQ 551 TU 548 CK 607on 6/8/12, EX 542(AMEX pull 3/4/12)
Current Score: EQ 710 TU 727 EX 704 CK 719(FAKO-EX 697, EQ 697, TU 697)
Goal Score: 750

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