New Member
Posts: 5
Registered: ‎11-11-2012
Unable to obtain a FICO Score
[ Edited ]

I tried to sign up for a FICO score but was taken to the landing page with the following message...




Our apologies, an error has occurred...

Thank you for visiting®.

We regret that we cannot provide you with your FICO® score report as your report at Equifax does not meet the minimum scoring criteria. If you were using a credit card, it was not charged.


If you have not already done so, you may want to try ordering your credit report from the other national credit bureau - TransUnion.In addition, your non traditional credit data may be reported to alternative credit reporting agencies and Fair Isaac Credit Services, Inc. can help you get access to this information if present.

Please call Fair Isaac Credit Services at 1-866-838-3427 to obtain a copy of your Fair Isaac Credit Services consumer report.This report does not include a score.To expedite the call, please specify to the representative that you are interested in obtaining a copy of your Fair Isaac Credit Services consumer report.

For any additional questions regarding, please call customer service at 1-800-319-4433 Monday - Friday 6:00AM - 6:00PM or Saturday 7:00AM - 4:00PM PST.


Thank you
myFICO® Customer Care



Maybe it's me, but telling people this doesn't seem helpful at all. I neither fully understand why I am unable to obtain a score, nor what I would need to do in order to get one. Can anyone explain this to me? I hate getting the run around, and this is what this seems like to me. No concrete answers at all.