New Visitor
mclynch913
Posts: 1
Registered: ‎12-09-2012
How to cancel

Hi there, I am trying to cancel my free trial, when I try to email it says I have to call, and when I call it says you are closed, though I see many accounts have been closed merely by talking to a forum moderater. Could I get some assistance please? I am trying to close down two accounts, I signed both myself and my wife up. Thank you. 

Moderator Emeritus
llecs
Posts: 32,869
Registered: ‎08-04-2007
Re: How to cancel

mclynch913 wrote:

Hi there, I am trying to cancel my free trial, when I try to email it says I have to call, and when I call it says you are closed, though I see many accounts have been closed merely by talking to a forum moderater. Could I get some assistance please? I am trying to close down two accounts, I signed both myself and my wife up. Thank you. 


I think you might need to call:

 

Phone:
1-800-319-4433
Mon - Fri 6am to 6pm Pacific Time
Sat 7am to 4pm Pacific Time

 

Moderators don't have access to your info. There is a new resident Administrator who can do that via these forums, but you'll be hard-pressed to get a response soon. You are better off in calling.