Re: MyFico Sucks
12-10-2012 02:00 PM
I wanted an Equifax score before an app, and looked at pricing, but decided to go with a scorewatch trial instead. the EQ score didn't show in my cart, but when I checked out I got charged the 19.95 or whatever. I emailed CS, and they had it refunded within a day.
I got my free scores, and even got timely notifications when PenFed hit me with the inquiry. On day 8 I canceled, because I knew if I waited for day 10 I had a chance of forgetting.
I look at it this way - Ol' Barry said "I bet you a free score that you'll either like my product enough to pay, or forget to cancel" and I took the bet.
It was more than fair for you to be charged, and the company went the extra mile to refund you anyway. The end result? I am more satisfied with the product/comapny after reading this.