Administrator Emeritus
Barry
Posts: 4,390
Registered: ‎03-01-2007
Re: Second Score Power Report

 


Makenza wrote:

Hello, I try my best not to post but instead lurk and read up on things without bothering anyone, but recently I've come across an issue I can't seem to resolve.


Upon ordering scorewatch a couple of months back, I read that you get two score power reports, one you get as soon as you order, another you get, whenever you want for the next 12 months (as long as your subscription is up). Then 30% off afterwards.

I can't seem to find for the life of me where to get that second Score Power report, all I can find are 30% off links, can anyone help point me in the right direction for this?
As far as I know, I have not used my second report, since only one shows up on the main page of Score Watch.

Any help regarding this matter is greatly appreciated.


 

Hi Makenza,

 

I'm not sure why you only received one report with your Score Watch subscription, but I've verified that's the case and will report it to the techies.

 

There is a myFICO policy whereby if you order the free trial version, then cancel your subscription within the first year, and then resubscribe to another free trial within a year, you'll only receive one report the second time.  But that's not what you've done.

 

We've added a couple of free reports and scores that you can pull anytime while Score Watch your subscription is active.  Thanks for bringing this to our attention!

 

-Barry

In a past life I served as FICO consumer affairs manager, FICO media spokesman, and myFICO Forums community manager from 2007 to 2012. I'm now freelance writing about credit at CreditCards.com and on my own site, SpeakingOfCredit.com.