The result of not following directions, was that consequently you had to pay for a purchase you made.  This does not mean myFICO sucks, or that Score Watch sucks.  I am sorry that you had problems during day 10, but you had 9 previous days in which you chose not to cancel this product.  Procrastination caused your problem, not the CSR's that charged you for the product you legitamately bought. 

Score Watch does not do everything I would like it to do, but the product works as described, and is properly represented on this site. 

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Starting Score: 693 TU FICO, 679 EQ FICO
Current Score: 748 TU(12/12), 771 TU98 , 824 TU08 FICO, 776 EQ FICO , 735 EX(9/12) FICO
Goal Score: 750+, but shooting for the 800's
my wallet: Hyatt Visa Sig ($23K), B&N World MC ($17.3K), Amex RP Gold (NPSL w/ S&T), Hilton Surpass (10K), Freedom Visa Sig ($8.6K), Discover It ($8K), Amex BCP ($9K), FNBO Visa (13.1K), Citi Dia Pref MC ($3.7K),Sam's D ($8.5K), Walmart D ($7.5K), JCP($5.3K), Dicks MC ($2K)