Re: Free triall to tricky promotions
06-04-2012 10:52 AM
I fell into the trap of the 10 day trial subscription as well and I too tried to cancel the subscription within the 10 days and their cancellation request would not work/ did not accept my password nor my username. When I contacted customer service, they said they can't cancel the subscription due to fact that they never received any notification through email of my intent to cancel. THEY NEVER RECEIVED NOTIFICATION BECAUSE THEIR CANCELLATION PROCESS THROUGH EMAIL DOESN'T WORK AND THIS IS HOW THEY SCAM YOU. Due to their refusal to refund my money after pleading my case, I am filing a dispute through my bank in an attempt to collect the money that doesn't belong to them. MY RECOMMENATION: DON'T PLACE AN ORDER W/ THIS COMPANY, AWFULL,TERRIBLE SERVICE!!