Re: Score watch alerts
09-20-2012 03:26 PM
Today is Thursday, I didn't get a SW alert for a new account added on Tuesday. Do you know why this is?
For sure you saw it appear Tuesday on EQ (via a CMS or new report pull)? If so, I'd start by checking your alerts within SW. If not there, I'd probably call them tomorrow.
Yes, I saw it on a new report pull. I do have an SW alert from the 18th, but it was for a new inquiry and not the new account.