Established Contributor
MBOhio2
Posts: 946
Registered: ‎02-07-2011
New Collection Account - Not Valid - Help!

A few years ago (2008), we moved out of an apartment and into a different apartment. At the time of the move, we called the gas company and discontinued service at the old apartment and connected service at the new apartment. All was fine until we received a gas bill from the old apartment that was for service extending about 3 months after we moved out. Thinking this would be an easy fix, I called the gas company and explained the mistake. They vehemently stated that this was our fault and the charged could not be removed. I fought with them provided a copy of our expired lease, etc and eventually, simply refused to pay the bill.

 

This gas account has never been reported to our credit reports.

 

A few days ago, we received a letter from a CA trying to collect this debt.

 

At this stage, what should I do? Try to call the gas company and argue again (maybe now that time has passed, they'll be more resonable) or should I do something directly with the CA? I have very little experience with CAs and need advice!

Mid-2010 Starting Scores: FAKO EQ 476 FAKO EX 506 FICO TU98 575
Jan 2012 Current Scores: FICO EQ 604 FICO EX ??? TU98 623
Feb 2012 Goal Scores: EQ 620 EX 620 TR 620 (or just the middle to be 620!!)