Mega Contributor
RobertEG
Posts: 18,211
Registered: ‎03-19-2007
Re: credit acceptance corporation

If their reporting is accurate, which appears to be the case, deletion of accurate reporting is clearly at their discretion.

The basis for their denial is apparently their standard policy not to delete accurate reporting.  That has substance as being in the interest of maintaining the accuracy of the credit reporting system, and is most likely passed down to their employees as standard policy.

 

Management sets policy, and thus is the one who can grant exceptions.  You most likely need to bend the ear of a management official who has authority to grant exceptions.