Try contacting the OC or EHR directly. This very same thing happened to me with credit protection associates just yesterday. I did PFD with the OC. They agreed to have CPA delete. They updated my report as PAID on 11/2. I was furious lol! I called the OC and turns out that CPA updated as paid on 11/2 because that's the day they normally update the bureaus but didn't delete the account until 11/6 so the deletion could take 6-8 weeks. I'm hoping by 12/2 I won't see it. I also confirmed this with CPA. In the meantime they emailed me proof of the letter that they submitted to all three credit bureaus requesting the deletion. Good luck!
Starting Score: EQ-485 TU-558 EX-576 AUG2012