doug-y-doug
New Visitor
doug-y-doug
Posts: 1
Registered: ‎12-05-2012
Two late payments from 2010 on Best Buy card. Do I send GW letter to HSBC or Capital One?
[ Edited ]

‎12-05-2012 12:38 AM - edited ‎12-05-2012 12:50 AM

Hi,

 

I missed a couple of payments on my Best Buy card in 2010. I'd like to try out a goodwill letter, but I'm not sure whether I should send it to HSBC or Capital One. As you're probably aware, Capital One bought most of HSBC's accounts earlier this year, and my Best Buy account was among those.

 

I'm a little confused because my Transunion and Experian reports list the account as HSBC Best Buy, but my Equifax report lists it as CAP1/Damark International Inc.

The contact address is the same on all three: PO Box 5253 Carol Stream, IL 60197.

 

Should I just send my GW letter to that address or should I send it somewhere else?

 

Should I send the letter to HSBC because they were the last to report the account or should I send it to Capital One because they now own it?

 

Thanks.

(421 Views)
 
Established Contributor
madmann26
Posts: 1,025
Registered: ‎08-30-2012
Re: Two late payments from 2010 on Best Buy card. Do I send GW letter to HSBC or Capital One?

‎12-05-2012 03:22 AM

Send it to both, it's not going to hurt anything.

 

If these were 30 days lates, chances are they are not affecting your score much anymore and would only be beneficial during a manual review.

Starting Score: EQ 511 TU 552 EX 545 8/29/2012
Current Score: TU 642 EQ 658 FICO 5/13/2013 EXP 657
What's in my wallet? Cap1 PLAT AU $750; Cap1 Cash AU $1500; NFCU Siggy $10000; $500 WalMart SC; Chase Freedom $500
Goal Score: 700 across the board.
Take the FICO Fitness Challenge
My Journey
(401 Views)
 
Regular Contributor
kjel
Posts: 226
Registered: ‎11-27-2012
Re: Two late payments from 2010 on Best Buy card. Do I send GW letter to HSBC or Capital One?

‎12-05-2012 05:36 AM

CapitalOne acquired HSBC's consumer credit card portfolio earlier this year and they are now in the final stages of transition. I have two Orchard Bank credit cards that are now reporting as CapitalOne on my credit report.

Starting Score: TU: 549 | EQ: 549 | EX FAKO: 541
Current Score: TU: 599 | EQ: 595 | EX FAKO: 583
Goal Score: 620

Take the myFICO Fitness Challenge

2013 Goals: 620s, out of student loan rehab, credit cards at 9% util
(386 Views)
 
Valued Contributor
Epcot
Posts: 2,592
Registered: ‎10-10-2012
Re: Two late payments from 2010 on Best Buy card. Do I send GW letter to HSBC or Capital One?

‎12-05-2012 11:09 AM

Just a couple months ago my Best Buy card also showed up as C1 on my reports. I would send them to both just in case.
Starting Score: EQ 717 EX 724 TU 736
Current Score: EQ 777 EX 767 TU 771
App free since 4/11/12
(359 Views)