Re: Nuvell / Ally headache !
01-26-2013 09:29 AM
It's good to try the informal route, but if they are not responsive, simply file a direct dispute under FCRA 623(a)(8).
That imposes a 30-day period to conclude their investigation and report the results directly to you.
Dont dispute through the CRA, as you want to ensure that whatever documentation you have to support your dispute is received by them.
The CRA e-Oscar process wont forward that documentation as part of the CRA dispute process.