Regular Contributor
Joteism
Posts: 140
Registered: ‎11-14-2012
Re: Comcast + CPA - best route?

How did this go for you? Were you able to get it deleted? I sent a GW email to we_can_help@comcast.com last week and got a call from their Executive Office this past Saturday. They said they wouldn't be able to delete because it wasn't their error, but would have CPA send me a letter stating that the debt has been PIF. That obviously won't do me any good, so I need a new approach... I've had no luck getting CPA to delete either. Before I paid them, the rep that I spoke assured me that her supervisor could delete it for me, but when she transferred me to her supervisor after the payment, I sat on hold for 2 hours and hung up. Maybe I could use that as some sort of leverage directly with CPA or BBB. Argh... Let me know if you had any luck!