Moderator
Shogun
Posts: 12,952
Registered: ‎04-15-2011
Re: Lenghty Equifax file and possible split file?

This is part of the problem that I explain to people who are trying to do bumpage.  It just causes way to many problems.  I'm not saying this is what you were doing, but this is about the same thing that happens.

 

They should not leave you hanging without resolving this issue.  The CSR should have transferred you to someone who will fix it for you.  Split files can be put back together, it just takes some work.

 

You should contact them again and request that they fix it, ask for a supervisor if needed.  If they refuse, ask for special handling department.  Then if not resolved, I'd file the complaint.


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