Community Leader<br> Valued Contributor</br>
Community Leader
Valued Contributor
Posts: 1,448
Registered: ‎06-09-2008
Re: Help with AES/CHASE

Go to the National Student Loan Data System ( and log in.  If the loan is listed there, it is a federal loan.  If it isn't, you have a private loan.


If it is a private loan, you'll need to handle it like you would any other collection account.  If you have the money, you'll want to work with the collection agency to pay a part or all of the balance in exchange for their removing the account from your reports.


If it is a federal loan, you have the option of rehabilitating the loan by working with the collection agency to make 9 on-time payments over 9 months.  Once you do that, your loan will be sold back to a servicer, the collection account removed, and the default status taken off the old loan.  You'll also get a new, clean tradeline for the loan.