Valued Member
Posts: 38
Registered: ‎09-14-2011
Re: Student Loan Rehabilitation And The Effect On Tradelines

I have been following this thread since I am on month 4 of rehab with Direct Loans, and can say for certain that since their October system/website change, they are majorly FUBAR. My payment from a month ago hasn't posted yet, and I am getting very worried. I keep calling them and they say "Don't worry, we are backed up on processing data from millions of loans, your payment will count from the day we received it. Just keep paying as normally scheduled." Not very reassuring, neither is their new website ( that goes down every other night for 12 hours and looks like it was made in 1997.