New Member
SloanHelper
Posts: 6
Registered: ‎02-08-2012
I can help with your Student Loan(s)
[ Edited ]

I have worked for the United States Department of Education (DOE) for over a year as a default and rehabilitation specialist.  I have seen an alarming amount of people in need of help or have questions that they would like answered.  I am here to answer and questions or to help in any way that I can. 

 

Edited to remove personal information. Private email addresses are not allowed to be posted. - MarineVietVet, myFICO moderator

 

 

Established Member
jthechamp
Posts: 15
Registered: ‎01-03-2012
Re: I can help with your Student Loan(s)

Once a loan has been successfully rehabilitated, how does one go about getting Sallie Mae to remove past delinquencies and negative remarks from the TLs?

New Visitor
nascar88
Posts: 1
Registered: ‎02-08-2012
Re: I can help with your Student Loan(s)

Hello,

I entered the rehab program in Feb 2011 and my loans were due for rehab in Sept 2011. Since the system is down, I have not completed rehab and I am still waiting for the DEPT of ED to take them back. How long is this going to take, I am applying for a home loan but I cannot qualify becuase of the 8 TL's that are still in default. What is the DOE going to do about this?

New Member
SloanHelper
Posts: 6
Registered: ‎02-08-2012
Re: I can help with your Student Loan(s)

After completing the rehabilitation program the United States department of education deletes the R9 derogatory mark on your credit.  This means it will show that it was never in collections with them.  Sallie Mae putting negative marks on your credit is a different situation because you had an arrangement with them and when you defaulted the DOE took back over the loan to recover it.  The DOE has most likely removed there mark and Sallies Mae has not.  Get a copy of your credit report to see which one(s) are reporting as negative and the I can tell you who you need to talk to and what you can do.

New Member
SloanHelper
Posts: 6
Registered: ‎02-08-2012
Re: I can help with your Student Loan(s)

@nascar....This is one of the most common problem I am dealing with on a daily basis.  The DOE made a veryt big mistake when they were becoming more technologically advanced.  They switched over from a legacy system to a titanium system.  In doing so they had to move the millions of accounts from system to system, things got very screwed up.  Now the problem is that all the payments made in the months that it took them to do that were not posting to accounts at that time.  Now they have all accounts transfered and are getting the payment posted to each account.  That is what has been your hold up because they dont know you finished the program yet.  In my specualtion all account will have been updated with the payments in the next month to month and a half.  My advise is to check with ED if your account has been updated with payments.  Also you have regained elegibility for FHA loans, but I think you were speaking more in terms of the credit score not being where it needs to be for the loan for your house.  Call the DOE or collection agency that has your loan and ask how many payments have posted.  Let me know what they say and we will go from there. 

 

The DOE knows they had a major screw up with the conversion from system to system.  It went horribly wrong and they know that.

Established Member
jthechamp
Posts: 15
Registered: ‎01-03-2012
Re: I can help with your Student Loan(s)

 

Ok great. Looks like Sallie Mae is reporting negative remarks still. Here is a copy/paste of my transunion:

 

Aes/Suntrust BankXXXXXXXXXXXXX00029/2005$36,845Paid or paying as agreedNoDetails
Student/Education LoanSallie MaeXXXXXXXXXXX00129/2005$0Paid or paying as agreedThis account has late payments in the pastDetails
Student/Education LoanSallie MaeXXXXXXXXX102F12/1997$0UnratedThis account has late payments in the pastDetails
Student/Education LoanSallie MaeXXXXXXXXX106F10/1999$0UnratedThis account has late payments in the pastDetails
Student/Education LoanSallie MaeXXXXXXXXX105F8/1998$0UnratedThis account has late payments in the pastDetails
Student/Education LoanSallie MaeXXXXXXXXX104F3/1998$0UnratedThis account has late payments in the pastDetails
Student/Education LoanSallie MaeXXXXXXXXX103F3/1998$0UnratedThis account has late payments in the pastDetails
Student/Education LoanSallie MaeXXXXXXXXX107F8/2000$0Unrated 

 

TLs 107F, 104F, 105F are acutally private loans that have since been settled in full and I am in the process of getting them removed (per my agreement with SM). 102F, 103F, and 106F are federal and were actually consolidated into 0012, so I believe that should be counting duplicate TLs, as those 3 accounts have been 1 since 2005. The AES loan is the rehabbed loan, in good standing, back dated to 2005

New Member
SloanHelper
Posts: 6
Registered: ‎02-08-2012
Re: I can help with your Student Loan(s)

They will stil show neg because that was before the consolidation.  The consolidation afterwards looks correct, as well as the rehab.  Stay on top of the the arrangments youy have though and make sure they delete everything they were supposed to.

Regular Contributor
boonelb
Posts: 145
Registered: ‎01-24-2012
Re: I can help with your Student Loan(s)
[ Edited ]

should loans paid by income tax offset still show in default?  shouldnt they be a paid collection instead? 

 

I have Tenn guarenty corp  report to my credit after it was paid by same offset.  they were paid off all but 65.00 was paid off in  2-2010 the the last 65 was paid 2-2011 and just reported 1-2012 and to top it off they are only on 1 report not all. 

 

AES is still all  loans as claim filed.   nelnet did not back date the loans that were rehabbed.  is that correct? 

New Member
SloanHelper
Posts: 6
Registered: ‎02-08-2012
Re: I can help with your Student Loan(s)

In my assumption the whole loan has probably not been paid off if that is the case.  Contact the DOE or call the student loan tracking number at 1-800-433-3243 and see if you have outstanding loans... then let me know what we are dealing with

Regular Contributor
boonelb
Posts: 145
Registered: ‎01-24-2012
Re: I can help with your Student Loan(s)
[ Edited ]

ok I just called the self service number

 

this is what I got from the nsld website

  Type of Loan Loan Amount Loan Date Disbursed Amount Canceled Amount Outstanding Principal Outstanding Interest
1STAFFORD UNSUBSIDIZED$4,00010/14/2003$2,000$2,000$1,685$1
2STAFFORD SUBSIDIZED$2,62510/14/2003$1,313$1,312$1,075$1
3STAFFORD UNSUBSIDIZED$3,07810/04/1997$3,078$0$0$0
4STAFFORD SUBSIDIZED$2,62510/04/1997$2,625$0$0$0
5STAFFORD SUBSIDIZED$1,50001/17/1996$1,500$0$0$0
TN STUDENT ASSISTANCE

Current Closed

No Phone Provided 
Mailing Address: 6420 SOUTHPOINT PKWY   JACKSONVILLE, FL 32216
More Account Details
     
Account NameTN STUDENT ASSISTANCE  
Account #   
Account TypeEducation Loan  
Balance   
Date Opened1/1/2007  
         
  Account StatusClosed  
  Mo. Payment   
 Close Account DetailsPast Due   
  Payment StatusPaid, was a collection account, insurance claim or government claim or was terminated for default  
  High Balance$4,729.00  
  Limit   
  TermsUnknown  
  Comments   
 24-Month Payment History 
  
2010         2011           2012 
MarAprMayJunJulAugSepOctNovDecJanFebMarAprMayJunJulAugSepOctNovDecJanFeb
                      KDOK