Re: Mohela and Direct Loans
08-14-2012 07:05 AM
My wife and I both had our loans consolidated with Direct Loans. My loan was recently sent to be serviced by Mohela, now there is a big problem every time we have to submit the paper work for the income based repayment plan because they are supposed to take into account both of our loans when calculating our payments and they dont. Just when we thought it was hard for that, try adding a change in family size. I was told three different things in regards to how to send them information about changing my family size which would have lowered my payment a little bit. The service is horrible.