I'm trying to get into contact with the credit department for Direct Loans and everything I've checked online seems to lead to a dead end (in terms of contact info). They've erroneuosly have been reporting negative tradelines on my credit report but when I call them I get an automated machine that says that I'm in good standing.
Is there an ombudsman I can contact or someone from their credit department?
if not, should I dispute with TU,EX,EQ to get someone to, at the very least, talk to me?
Starting Score: 558 EQ, 525 TU, ??? EX