Valued Member
diztrukted
Posts: 38
Registered: ‎05-08-2012
To dispute or not dispute?

I'm trying to get into contact with the credit department for Direct Loans and everything I've checked online seems to lead to a dead end (in terms of contact info). They've erroneuosly have been reporting negative tradelines on my credit report but when I call them I get an automated machine that says that I'm in good standing.

Is there an ombudsman I can contact or someone from their credit department?

if not, should I dispute with TU,EX,EQ to get someone to, at the very least, talk to me?


Starting Score: 558 EQ, 525 TU, ??? EX
Current Score: 595 EQ, 595= TU, 575 EX
Goal Score: 700 EQ, 700 TU, 700 EX


Take the FICO Fitness Challenge
Valued Member
diztrukted
Posts: 38
Registered: ‎05-08-2012
Re: To dispute or not dispute?

anything?


Starting Score: 558 EQ, 525 TU, ??? EX
Current Score: 595 EQ, 595= TU, 575 EX
Goal Score: 700 EQ, 700 TU, 700 EX


Take the FICO Fitness Challenge
Established Contributor
bahbahd
Posts: 731
Registered: ‎08-12-2011
Re: To dispute or not dispute?
[ Edited ]

List the contact numbers and addresses you are using. Your Direct Loans are through the Dept. of Education, right? You know they switched servicing agents Sept 2011. https://www.myedaccount.com/ is where I've paid my Direct Loans for nearly the past year.