Re: Loan mess
09-26-2012 11:51 PM
If you feel like you've exhausted your best efforts to get the school and loan servicers to help you, I think your next steps would be to contact the Consumer Financial Protection Bureau (they have a tool on their website for reports) and also to contact the Student Loan ombudsman. Both of these offices have people who can help you navigate the process and get to someone who can fix your issue. If you have documentation, they should be able to get things set straight for you, hopefully without too much more trouble.