Established Contributor
bahbahd
Posts: 729
Registered: ‎08-12-2011
Direct Loans transferred again to MOHELA?

Seriously this is getting very annoying. My Direct Loans were just moved to MOHELA for service. Less than a year ago they were moved. **bleep** is going on?

Established Contributor
bahbahd
Posts: 729
Registered: ‎08-12-2011
Re: Direct Loans transferred again to MOHELA?

Is anyone else being transferred to MOHELA? 

Regular Contributor
my25reasons
Posts: 177
Registered: ‎12-16-2011
Re: Direct Loans transferred again to MOHELA?

A lot of people were. I think this started back in January. Mine were just moved over the last week. You can find other posts/experiences if you search in the forum.

In my wallet:
Discover More / Chase Amazon / Chase Freedom /Chase Business Ink / Chase Slate / Capital One Cash Rewards / Walmart Discover / Kohls / JCPenny / Home Depot / Art Van

Experian Direct PLUS scores: Experian 744/ Equifax 763/ TU 744
Established Contributor
bahbahd
Posts: 729
Registered: ‎08-12-2011
Re: Direct Loans transferred again to MOHELA?
[ Edited ]

I don't get it though. I was transfered to a new loan servicer last september. I've been paying through a site that looks identical in features to the nelnet site. Why would I need to have my loans moved again. I simply got one email letting me know this has happened too. Nothing in the mail. Logging into https://www.myedaccount.com/ show that the balance was paid off on 9/20. This is so annoying. 

Regular Contributor
my25reasons
Posts: 177
Registered: ‎12-16-2011
Re: Direct Loans transferred again to MOHELA?

It's just the way it is. It should be a fairly smooth transition, and hopefully, better customer service.

 

In my wallet:
Discover More / Chase Amazon / Chase Freedom /Chase Business Ink / Chase Slate / Capital One Cash Rewards / Walmart Discover / Kohls / JCPenny / Home Depot / Art Van

Experian Direct PLUS scores: Experian 744/ Equifax 763/ TU 744
Established Contributor
bahbahd
Posts: 729
Registered: ‎08-12-2011
Re: Direct Loans transferred again to MOHELA?

Anything has to be better than Nelnet. Watch any Nelnet account closely. I have heard people tracking their applied interest daily and catching them doubling up on accrued interest on a few days each month. It might be a small amount per month for each loan, but if they are doing it to everyone at the same time...