Sallie Mae, Dept of Edu, and ECSI Late Removal SUCCESS!!!
[ Edited ]
10-05-2012 03:40 PM - edited 10-05-2012 03:53 PM
This is my first time posting but I've been a lurker. Here's my story:
I had 2 Sallie Mae accounts report 90 & 120 days past due (May and June 2012). 3 Direct Loan (Dept of Edu) accounts report 90 days past due (June 2012). And 1 ECSI account reporting 30 days past due (August 2012).
As of yesterday ALL of the lates are removed and ALL of my accounts are current!!!
I have to tell you that this was not an easy task. I started writing letters and faxing them on 08/08/2012. After being denied several times from each agency (and a crap ton of research), I finally got to the right people who could help.
I contacted the office of consumer advocates at Sallie Mae and the Ombudsman at Dept of Edu. I only contacted the consumer advocate and ombudsman once I exhausted all resources with the customer service departments. I wanted the consumer advocate and ombudsman to see that I was diligently trying to make amends with my delinquent account status. I told the truth on why my accounts were past due and it only took a month and a half to get everything taken care of and updated. I'm ecstatic! I can finally move forward with building my first home!
Don't give up and NEVER take NO for an answer...EVERYTHING is negotiable!