Re: Sallie Mae, Dept of Edu, and ECSI Late Removal SUCCESS!!!
10-09-2012 07:10 PM
Called the Ombudsman today. They could not help me.
9th Payment Aug 10th
10th (1st payment to DOE) Oct 3
No change to T/Ls or account.
Called Direct Loans. I informed her that the DOE website says it can take UP TO 60 days to get loan back in house. CS person DID NOT confirm this. I told her that the website says this. She still did not acknowledge timeframe. I am to continue to make payments monthly until loan is taken over. It is possible that it will NEVER happen.
T/L cannot be cleaned up until loan is taken over. I offered to get private funding and pay it off. CS said T/L will say "paid in collections", not "paid as agreed , paid in full".
So the Ombudsman agreed with all of this. The only way the T/L gets cleaned up is when the loan gets taken over. So the only real solution is to stay the course and continue to pay them monthly. This makes no sense I know.. I then told them the system is broke and Obama needs to go. She didnt even crack a smile at that one.
Since it is the DOE there is no Judicial recourse either. So I could end up paying off the loan in 3 years and my T/L will say paid in collections. The DOE sux.