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Always have to log in

Regular Contributor

Always have to log in

Is this common?  I am using chrome and I always have to login the the site before I can use it

Cap1Secured $700 | Chase Slate $700 | Amazon Store $5000 | Discover IT $7000 | Lowe's $8000 | AmEx BCE $20000 | Freedom $3000
November 2014 (myFICOs): Equifax 717 TransUnion 725 Experian 717
January 2014 (myFICOs): Equifax 675 TransUnion 661 Experian 723
Message 1 of 7
6 REPLIES
Administrator

Re: Always have to log in

Hi localuser,

 

Are you referring to having to log in to the forums?  There is an automatic 2 hour system time limit from your last activity when you will be logged out and have to log back in.

Message 2 of 7
Regular Contributor

Re: Always have to log in

I am.  I just tested it.  I logged in, closed my browser came back to the site and had to log in again.  My browser has no problem with autofills

Cap1Secured $700 | Chase Slate $700 | Amazon Store $5000 | Discover IT $7000 | Lowe's $8000 | AmEx BCE $20000 | Freedom $3000
November 2014 (myFICOs): Equifax 717 TransUnion 725 Experian 717
January 2014 (myFICOs): Equifax 675 TransUnion 661 Experian 723
Message 3 of 7
Highlighted
Administrator

Re: Always have to log in

I'll do some testing with different browsers and see if there's a bug I need to report.

 

What version of Chrome are you using?

Message 4 of 7
Regular Contributor

Re: Always have to log in

21.0.1180.89 m

Cap1Secured $700 | Chase Slate $700 | Amazon Store $5000 | Discover IT $7000 | Lowe's $8000 | AmEx BCE $20000 | Freedom $3000
November 2014 (myFICOs): Equifax 717 TransUnion 725 Experian 717
January 2014 (myFICOs): Equifax 675 TransUnion 661 Experian 723
Message 5 of 7
Administrator

Re: Always have to log in

Hi localuser,

 

I've been checking into this and have found that the auto logoff/login time of 2 hours comes into play only if your browser remains open during that time.  If you close the browser, reopen it and come back to the myFICO site, you will have to log in again.

 

I've tested on IE9, FF15, Google Chrome and Opera and the behavior is the same on all four. 

Message 6 of 7
Regular Contributor

Re: Always have to log in

Okay, thanks for the info.

Cap1Secured $700 | Chase Slate $700 | Amazon Store $5000 | Discover IT $7000 | Lowe's $8000 | AmEx BCE $20000 | Freedom $3000
November 2014 (myFICOs): Equifax 717 TransUnion 725 Experian 717
January 2014 (myFICOs): Equifax 675 TransUnion 661 Experian 723
Message 7 of 7