02-02-2014 05:28 PM
The regular information in My Subscriptions in Account Settings has been replaced with the following image.
What is a subscriber to do?
02-02-2014 05:57 PM - edited 02-02-2014 09:53 PM
"Congratulations, your Score Watch® subscription was automatically renewed on 02/02/2014." - a moment ago, 17 minutes after my initial post, which means that the service has now been charged to an unsuitable credit card. I consider that particularly disturbing given that credit cards are vital to the business of FICO.
02-03-2014 10:28 AM - edited 02-03-2014 10:48 AM
If you can't make changes online then you'll have to contact myFICO via telephone to work out the billing issues....
Thank you, but I don't think so... I'd rather drive to the office if that's what it takes. For now though, it's an technical issue rather than a billing issue. So why am I seeing that image instead of the usual options that say DW has access to at this time? And when she tries to update to another perfectly valid card, why then does the web interface say it's invalid? And why by the way do you get billed two days prior to activation date? That didn't happen a year ago.
02-03-2014 12:23 PM
I'll have to defer to others to respond on the scorewatch renewal questions ~ I do not have a subscription and haven't used it.
Regarding giving out your SSN to myFICO, I haven't had any concerns doing it, since myFICO already has all of my personal information anyway. Just my opinion.
myFICO is the consumer division of FICO. Since its introduction 20 years ago, the FICO® Score has become a global standard for measuring credit risk in the banking, mortgage, credit card, auto and retail industries. 90 of the top 100 largest U.S. financial institutions use the FICO Score to make consumer credit decisions.>> About myFICO