myFICO® Forums Technical Help

[johnwantsahouse]

I'm getting an error a lot on this site.  Either when I try to search or when I'm in the middle of typing a post on the forum or PM. 



[mod-moose]

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johnwantsahouse wrote:

I'm getting an error a lot on this site.  Either when I try to search or when I'm in the middle of typing a post on the forum or PM. 



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Hi johnwantsahouse,

Are you still having this issue?  If so, can you please try clearing your cache.  If that doesn't work, please let me know what browser and version you are using so we can report it.  

If anyone else is having this issue, please post here and let us know.

Thank you,

[johnwantsahouse]

I've tried clearing my cache and all and still get it.  I get this in IE, Firefox and Chrome.  Today I'm getting it when I try to sort search results by Date.  I also got it when I tried to search for something for Portfolio after searching for Palisades.

[mod-moose]

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johnwantsahouse wrote:

I've tried clearing my cache and all and still get it.  I get this in IE, Firefox and Chrome.  Today I'm getting it when I try to sort search results by Date.  I also got it when I tried to search for something for Portfolio after searching for Palisades.

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johnwantsahouse,

Thank you for the feed back and the screen shot.  I will submit a case for this issue.  Is anyone else having this issue?

[mod-moose]

johnwantsahouse,

I have one more questions for you.  Once you get this error message do you have to log back in to the myFICO forums or can you just open a new window and you're back?  

[mod-moose]

johnwantsahouse,

Lithium is asking for you to clear your cache and cookies preferably using the instructions outlined in this TKB article: http://lithosphere.lithium.com/t5/Support-Knowledge-Base/Clearing-your-cookies-cache-and-browsing-hi...

Please let me know if this works.  Thank you.

[johnwantsahouse]

The window stays open and I am still logged in.  I clear my history, cache and cookies every morning.

[mod-moose]

Thank you johnwantsahouse.  I've relayed your answers to Lithium. (the people who power the forums)

[mod-moose]

johnwantsahouse,

Lithium wanted to know if you could possibly try using another computer to see if you still have this issue.  

[mod-moose]

johnwantsahouse,

Are you still getting the error message?  I've sent you a PM, please reply if you are still getting the error.