myFICO® Forums Technical Help

[variableResistor]

Every time I login I have to reset my password. I am using keepass as my password manager and this is the only website where I have been having this troulble.

Browser Info:

Google Chrome	19.0.1084.52 (Official Build 138391) m
OS	Windows
WebKit	536.5 (@118056)
JavaScript	V8 3.9.24.28
Flash	11,2,202,235
User Agent	Mozilla/5.0 (Windows NT 6.1) AppleWebKit/536.5 (KHTML, like Gecko) Chrome/19.0.1084.52 Safari/536.5
Command Line	"C:\Users\Kevin\AppData\Local\Google\Chrome\Application\chrome.exe" --flag-switches-begin --enable-sync-tabs --flag-switches-end
Executable Path	C:\Users\Kevin\AppData\Local\Google\Chrome\Application\chrome.exe
Profile Path	C:\Users\Kevin\AppData\Local\Google\Chrome\User Data\Default

[MarineVietVet]

Sorry you're having this trouble. Hopefully one of the IT gurus will see this and be able to help you.

[pizzadude]

Wierd....Does this happen only when you are using Chrome ?   Or does it happen with other browsers as well ?

[variableResistor]

It happens with other browsers as well. It also happens on a different computer.

[variableResistor]

Happens on computer science lab computer as well. The only constant i see is that all three computers are conected to the same network.

[mod-moose]

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variableResistor wrote:

Happens on computer science lab computer as well. The only constant i see is that all three computers are conected to the same network.

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Hi variableResistor,

Is it possible to try logging in on another network to see if that is the issue?  

[variableResistor]

I figured it out my login id is a typo of my email adreess. Is there anyway that it could be corrected to match my email adress?

[mod-moose]

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variableResistor wrote:

I figured it out my login id is a typo of my email adreess. Is there anyway that it could be corrected to match my email adress?

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I'll check tomorrow to see who to contact on this one. 

[mod-moose]

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mod-moose wrote:

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variableResistor wrote:

I figured it out my login id is a typo of my email adreess. Is there anyway that it could be corrected to match my email adress?

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I'll check tomorrow to see who to contact on this one. 

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variableResistor,

I checked into this for you and I'm sorry to say that because your login ID is unique to you, you are going to have to remember the incorrect spelling when logging in.