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Valued Member
Posts: 41
Registered: ‎05-26-2012
0

Every time I login I have to reset my password.

Every time I login I have to reset my password. I am using keepass as my password manager and this is the only website where I have been having this troulble.

Browser Info:

 

Google Chrome19.0.1084.52 (Official Build 138391m
OSWindows
WebKit536.5 (@118056)
JavaScriptV8 3.9.24.28
Flash11,2,202,235
User AgentMozilla/5.0 (Windows NT 6.1) AppleWebKit/536.5 (KHTML, like Gecko) Chrome/19.0.1084.52 Safari/536.5
Command Line"C:\Users\Kevin\AppData\Local\Google\Chrome\Application\chrome.exe" --flag-switches-begin --enable-sync-tabs --flag-switches-end
Executable PathC:\Users\Kevin\AppData\Local\Google\Chrome\Application\chrome.exe
Profile PathC:\Users\Kevin\AppData\Local\Google\Chrome\User Data\Default
Fifth Third Bank Closed 2008-2012 Joint $1,000 Limit $667 High Bal
US Bank Cash+ Visa Active since 2009 Joint $8,000Rev limit/NPSL $1,201 High Bal
Amazon Rewards Visa: Active since 2012 Individual $3,500 limit $1,342 High Bal
Amex BCE: Active since Jan 2014 Individual $3,300 limit 205 High bal
Salle mae rewards: Active since April 2014 Individual $2,400 limit
FICO: EXPN 736 EQFX 743 TU 762 (04/25/14)
INQUIRES: EXPN :11/2013,12/2013 EQFX: 11/2013 TU: 04/2014
Moderator
Posts: 17,306
Registered: ‎07-14-2009
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Re: Every time I login I have to reset my password.

Sorry you're having this trouble. Hopefully one of the IT gurus will see this and be able to help you.

Super Contributor
Posts: 9,674
Registered: ‎01-28-2010
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Re: Every time I login I have to reset my password.

 

Wierd....Does this happen only when you are using Chrome ?   Or does it happen with other browsers as well ?

March2010 FICO® ~ 695 TU, 653 EQ, 697 EX
Valued Member
Posts: 41
Registered: ‎05-26-2012
0

Re: Every time I login I have to reset my password.

It happens with other browsers as well. It also happens on a different computer.

Fifth Third Bank Closed 2008-2012 Joint $1,000 Limit $667 High Bal
US Bank Cash+ Visa Active since 2009 Joint $8,000Rev limit/NPSL $1,201 High Bal
Amazon Rewards Visa: Active since 2012 Individual $3,500 limit $1,342 High Bal
Amex BCE: Active since Jan 2014 Individual $3,300 limit 205 High bal
Salle mae rewards: Active since April 2014 Individual $2,400 limit
FICO: EXPN 736 EQFX 743 TU 762 (04/25/14)
INQUIRES: EXPN :11/2013,12/2013 EQFX: 11/2013 TU: 04/2014
Valued Member
Posts: 41
Registered: ‎05-26-2012
0

Re: Every time I login I have to reset my password.

Happens on computer science lab computer as well. The only constant i see is that all three computers are conected to the same network.

Fifth Third Bank Closed 2008-2012 Joint $1,000 Limit $667 High Bal
US Bank Cash+ Visa Active since 2009 Joint $8,000Rev limit/NPSL $1,201 High Bal
Amazon Rewards Visa: Active since 2012 Individual $3,500 limit $1,342 High Bal
Amex BCE: Active since Jan 2014 Individual $3,300 limit 205 High bal
Salle mae rewards: Active since April 2014 Individual $2,400 limit
FICO: EXPN 736 EQFX 743 TU 762 (04/25/14)
INQUIRES: EXPN :11/2013,12/2013 EQFX: 11/2013 TU: 04/2014
Administrator Emeritus
Posts: 989
Registered: ‎05-24-2007
0

Re: Every time I login I have to reset my password.


variableResistor wrote:

Happens on computer science lab computer as well. The only constant i see is that all three computers are conected to the same network.


Hi variableResistor,

 

Is it possible to try logging in on another network to see if that is the issue?  

 

 

mod.moose
Highlighted
Valued Member
Posts: 41
Registered: ‎05-26-2012
0

Re: Every time I login I have to reset my password.

[ Edited ]

I figured it out my login id is a typo of my email adreess. Is there anyway that it could be corrected to match my email adress?

Fifth Third Bank Closed 2008-2012 Joint $1,000 Limit $667 High Bal
US Bank Cash+ Visa Active since 2009 Joint $8,000Rev limit/NPSL $1,201 High Bal
Amazon Rewards Visa: Active since 2012 Individual $3,500 limit $1,342 High Bal
Amex BCE: Active since Jan 2014 Individual $3,300 limit 205 High bal
Salle mae rewards: Active since April 2014 Individual $2,400 limit
FICO: EXPN 736 EQFX 743 TU 762 (04/25/14)
INQUIRES: EXPN :11/2013,12/2013 EQFX: 11/2013 TU: 04/2014
Administrator Emeritus
Posts: 989
Registered: ‎05-24-2007
0

Re: Every time I login I have to reset my password.


variableResistor wrote:

I figured it out my login id is a typo of my email adreess. Is there anyway that it could be corrected to match my email adress?


I'll check tomorrow to see who to contact on this one. 

mod.moose
Administrator Emeritus
Posts: 989
Registered: ‎05-24-2007
0

Re: Every time I login I have to reset my password.


mod-moose wrote:

variableResistor wrote:

I figured it out my login id is a typo of my email adreess. Is there anyway that it could be corrected to match my email adress?


I'll check tomorrow to see who to contact on this one. 


variableResistor,

 

I checked into this for you and I'm sorry to say that because your login ID is unique to you, you are going to have to remember the incorrect spelling when logging in.

 

 

mod.moose
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